Returns & Exchange Policy

At India Vertu, we strive to ensure your luxury electronics experience is seamless, offering a 7-day return policy for items in their original, unopened packaging. We are committed to maintaining the highest standards of quality and authenticity for every device delivered.

Return Process

• 1.
  Initiate Request

  Contact our premium support team via email or phone within 7 days of delivery to log your return request.

• 2.
  Quality Assessment

  Provide detailed photographs and a brief description of the device's condition to receive a Return Merchandise Authorization (RMA).

• 3.
  Secure Packaging

  Carefully pack the device in its original boutique box including all accessories, manuals, and certificates of authenticity.

• 4.
  Inspection & Refund

  Once our technicians verify the hardware integrity and serial numbers, your refund will be processed to the original payment method within 5-7 business days.